2023

ExpionME App: Easing the Balance Billing Burden for Plans & Members

Entrant

Expion Health

Category

Achievement of the Year - Innovation of the Year

Client's Name

Expion Health

Country / Region

United States

ExpionME is transforming the way insurance payers and plan members address the financial burden of out-of-network balance billing. With 42% of out-of-network care being unintentional, the financial impact on members can be significant, especially for those who can't afford unexpected expenses. ExpionME offers members proactive alerts when they need to act on a balance bill and provides concierge-level support to help them understand, manage, and resolve the balance bill - all through the convenience of their mobile phone.
ExpionME also benefits payers by offering a comprehensive out-of-network solution that enhances the member experience and provides valuable out-of-network insights. Payers can gain heightened visibility into out-of-network data and trends, allowing them to make informed decisions on optimizing reimbursement strategies and allowable schedules.

Through its innovative approach to addressing out-of-network balance billing, ExpionME is reducing costs for both payers and members.

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