2026

XTORO: Hear the Ears

Entrant

Benchworks

Category

Integrated Marketing - Integrated Marketing Campaign

Client's Name

Fonseca

Country / Region

United States

"Hear the Ears" Campaign starring Earley
Acute otitis externa, better known to most patients as swimmer's ear, is often reduced to a clinical shorthand, AOE, a diagnosis code rather than the sharp, persistent pain patients actually describe. This campaign set out to give that pain a literal voice, and a face, so prescribers would feel the urgency the condition demands rather than simply read about it.
That voice belongs to Earley, a wide-eyed, screaming ear character brought to life in playful 3D animation, hands clapped over his own ears mid-shout as he perches on a physician's shoulder, positioned right beside a real patient's ear for a direct, almost uncomfortable comparison. The character design leans into exaggeration rather than realism, its bright orange hands and vivid blue-and-red coloring making it instantly ownable and memorable, while its distress is unmistakable and impossible to look away from. Pairing this cartoonish urgency with a real clinical setting keeps the tone attention-grabbing without losing credibility.
The headline, "Ears With AOE Are Screaming for XTORO," turns Earley's expression into the campaign's central pun, while the supporting line, "Prescribe XTORO to help patients feel better, faster," pivots quickly from humor to clinical substance. That claim is backed by hard pivotal-study data referenced directly on the piece: a median time to pain cessation of 3.5 days versus 6.8 days with vehicle, and a 71% clinical cure rate versus 37%, giving the concept real evidentiary weight rather than leaving it as pure creative flourish.
By building a distinctive, recurring mascot around a condition that's easy to overlook in a crowded otic category, the campaign aims to make XTORO impossible to forget, using humor and character to earn attention and hard efficacy data to convert that attention into confident prescribing decisions.

Credits

Executive Creative Director/Benchworks
Gabe Capone
Creative Director, Art/Benchworks
Lauren Hillyard
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